Shipping and delivery

Orders are normally processed within 1-2 working days; once shipped, deliveries are estimated within 24/48 hours, except in areas the carrier considers “difficult to reach”. Delivery times are 1/2 working days from shipment, from Monday to Friday. Once your order has been shipped, you will be provided with a code or a link to follow the status of your order on the carrier’s website. Please note that delivery times may be affected by delays imputable to the carrier, especially during festive periods. Delays will not be imputable to Ottoni Fabbrica.

All our products are packed with care and shipped using the quickest and safest methods.

National shipments are made via a standard service carrier.

Deliveries are made within 24/48 hours from receiving the payment (as long as the product is available). Deliveries are available from Monday to Friday, except on holidays.

To avoid delays and/or any extra charges, customers are kindly requested to provide a delivery address at which someone will be available to collect the package.

When receiving the product, customers must check that the parcel is perfectly sealed and undamaged and that the number of parcels delivered matches the number of parcels expected. If parcels are delivered open or damaged or if any parcels are missing, customers must immediately inform the carrier; if not, the items received will be considered regularly delivered.

Any storage charges will be met by the buyer.

Ottoni Fabbrica will cover storage charges only if it is responsible for communicating the wrong shipment details to the carrier.

ITALY  1-2 working days 
ITALIAN ISLANDS (Sicily, Sardinia)  2-3 working days 
GERMANY  3 working days 
AUSTRIA  3 working days 
BELGIUM  3 working days 
NETHERLANDS  3 working days 
LUXEMBOURG  3 working days 
SPAIN  3-4 working days 
UNITED KINGDOM  7-10 working days 
FRANCE  3 working days 
DENMARK  3 working days 
SLOVAKIA  3 working days 
CZECH REPUBLIC  3 working days 
REP. OF IRELAND  4 working days 
POLAND  3 working days 
LITHUANIA  3-4 working days 
LATVIA  3-4 working days 
ESTONIA  3-4 working days 
SWEDEN  3 working days 
BULGARIA  3 working days 
ROMANIA  3 working days 
GREECE  4 working days 
CROATIA  3 working days 
SLOVENIA  3 working days 
HUNGARY  3 working days 
PORTUGAL  3-4 working days 
FINLAND  3-4 working days 
BALEARIC ISLANDS  3-4 working days 
CORSICA  3-4 working days 
SWITZERLAND  3 working days 

In case of delivery to remote area or island, shipping times may change.